Claims

Claim 1

Payments active to age 60- Feb 2022) Submitted: March 2010 Details: Member claim approved and the member is receiving monthly payments. Claim Processing time: 1 month

Claim 2

Payments not active - incomplete claim Submitted: January 2011 Details: Member claimed the condition developed while at Emirates and after joining API. The API committee required an additional medical evaluation, as per API Rules which require the claimant to undergo additional medical evaluation, as necessary. The member refused to undergo an additional medical evaluation by a specialist, as required by the API Rules. Claim was therefore denied, due to claimant unwilling to undergo further medical testing to ascertain congenital nature of ailment. Member initiated legal action against the Scheme. API initiated legal response, successfully defending the Scheme and action was subsequently dropped by the claimant.

Claim 3

Payments no longer active - member reached age of 60 Submitted: April 2011 Details: Member claim approved and the member received monthly payments until reaching age 60, at which point payments ceased as the maximum age was reached. Claim Processing time: 2 weeks

Claim 4

Payments not active - incomplete claim Submitted: May 2011 Details: Claim denied due to lack of physical and medical evidence. Member initiated legal action against the Plan. API initiated legal response, successfully defending the Plan against the claim in the Dubai Courts.

Claim 5

Payments no longer active - member reached age 60 Submitted: June 2011 Details: Member claim approved and the member received monthly payments until reaching age 60, at which point payments ceased as the maximum age was reached. Claim Processing time: 6 weeks

Claim 6

Payments active to age 60 - October 2021 Submitted: August 2012 Details: Member claim approved and the member is receiving monthly payments. Claim Processing time: 12 months (backdated claim payments were paid to member, after approval)

Claim 7

Member deceased July 2016 Submitted: August 2012 Details: Member payments discontinued. Claim Processing time: 3 weeks

Claim 8

Payments active to age 60 - January 2023 Submitted: August 2012 Details: Member claim approved and the member is receiving monthly payments. Claim Processing time: 9 months

Claim 9

Payments active to age 60 - February 2023) Submitted: November, 2012 Details: Member claim approved and the member is receiving monthly payments. Claim Processing time: 5 months

Claim 10

Payments active to age 60 - April 2031 Submitted: December 2013 Details: Member claim approved and the member is receiving monthly payments. Claim Processing time: 4 months

Claim 11

Payments active to age 60 - April 2029 Submitted: March 2013 Details: Member claim approved and the member is receiving monthly payments. Claim Processing time: 12 months

Claim 12

Payments active to age 60 - September 2021 Submitted: February 2014 Details: Member claim approved and the member is receiving monthly payments. Claim Processing time: 3 months

Claim 13

Payments active to age 60 - October 2017 Submitted: August 2014 Details: Member claim approved and the member is receiving monthly payments. Claim Processing time: 4 month

Claim 14

Payments active to age 60 - April 2037 Submitted: October 2014 Details: Member claim approved and the member is receiving monthly payments. Claim Processing time: 7 months

Claim 15

Payments for 5 years - December 2019 Submitted: December 2014 Details: Member claim approved and the member is receiving monthly payments. Claim Processing time: 3 months

Claim 16

Payments active for 5 years - March 2020 Submitted: December 2014 Details: Member claim approved and the member is receiving monthly payments. Claim Processing time: 7 months

Claim 17

Claim not valid. Member not terminated by Emirates. Submitted: April 2015 Details: Entirety of member contributions returned to member. Claim Processing time: None

Claim 18

Payments active to age 60 - June 2017 Submitted: January, 2015 Details: Member claim approved. Payments discontinued upon member reaching age 60. Claim Processing time: 1 month

Claim 19

Payments active to age 65 - July 2033. Submitted: June 2015 Details: Member claim approved and the member is receiving monthly payments. Claim Processing time: 1 month

Claim 20

Payments active to age 60 - September 2023) Submitted: July 2015 Details: Member claim approved and the member is receiving monthly payments. Claim Processing time: 2 months

21

Payments active to age 60 - February 2035 Submitted: November 2015 Details: Member claim approved and the member is receiving monthly payments. Claim Processing time: 1 month

22

Claim disallowed due pre-existing condition August 2016 Submitted: April 2016 Details: Entirety of member contributions returned to member. Claim Processing time: 4 months